01
Diagnose
Establish the facts
02
Design
Design the trajectory
03
Deliver
Execute and steer
Where to focus effort, and what we choose not to do.
Arbitrate target, sequencing and resources.
Trade-offs on priorities, risks and escalation.
Handover of accountabilities and target run model.
Fact base, issue map, value hypotheses.
Target operating model, roadmap, business case.
Transformation office, executive reporting, recovery plans.
Skills transfer, performance routines, dashboards.
Named executive sponsor, scoping committee.
Executive committee, decision forums, accountabilities.
Steering committees, risk reviews, controlled escalation.
Handover to internal governance.
Validated performance baseline.
Quantified target value and delivery milestones.
Value delivered against trajectory.
Realised, lasting value visible in the P&L.